1. Arranging travel, meetings and appointments
2. Supervising the work of clerical and secretarial staff, monitoring the workload and work rate
3. Liaising with members of the senior management team
4. Chairing meetings
5. Controlling the office budget
6. Dealing with complex queries and complaints on the telephone by email and in person
7. Meeting with senior managers to review office performances
8. Organizing and maintaining diaries and making appointments
9. Dealing with correspondence and writing letters and taking dictations and minutes
10. Producing documents, briefing papers, reports and presentations
11. Standing in for the managers and making decisions and delegating work to others in their absence
12. Devising and maintaining office systems to deal efficiently with paper flow
13. Organizing and storing paperwork, documents and computer-based information
14. Coordinate travel and accommodation.